Tenant Administrator Welcome
When it sendsSent once, automatically, the moment a new tenant (hospital group / customer organisation) is created in the system and its first administrator account is provisioned.
FrequencyOne-time — only on tenant creation.
RecipientsThe newly created tenant administrator (single recipient). The temporary password is included so they can sign in for the first time.
NotesSent via the System SMTP configuration (the central platform mailbox), not the tenant's own SMTP, because the tenant has not yet configured email at this point.
From: support@cura.cx
To: admin@burjeel.com
Subject: Welcome to CURA CMMS - Your Tenant Account is Ready

Welcome to CURA CMMS

Hello Tenant Admin,

We're excited to have you on board! Your tenant account "Burjeel Holdings" (burjeel) has been successfully created.

Your Account Details

Username: burjeel_admin

Email: admin@burjeel.com

Temporary Password: TempPass!2026

Important: For security reasons, please change your password after your first login.

You can now log in and start using all the features of CURA CMMS.

If you have any questions or need assistance getting started, please don't hesitate to contact our support team.

Best regards,
CURA CMMS Team