Group Batch: Monthly SLA Breach Report
When it sendsSent at the end of each month listing work orders that missed their SLA targets during that month — including PM, CM and calibration work orders.
FrequencyMonthly (typically run at end of month). One report per facility / management group.
RecipientsFacility managers, biomedical engineering managers and any users subscribed to SLA reporting.
NotesUsed for compliance reviews and management dashboards. The SLA monitor job that detects breaches runs every 5 minutes; this email aggregates them monthly.
From: support@cura.cx
To: linu.kv@burjeel.com, dispatcher@burjeel.com
Subject: Monthly SLA Breach Report

Monthly SLA Breach Report 3

SLA BREACH MONTHLY

Work orders that breached SLA targets in the last month.

Work Order #TypeAssetScheduled MonthFacility
EST-BURJEEL-09394PMHUMIDIFIER, ARTIFICIAL AIRWAY, HEAT/MOISTURE EXCHANGEApril 2026Burjeel Hospital LLC, Abu Dhabi
EST-BURJEEL-09298PMULTRASOUNDApril 2026Burjeel Hospital LLC, Abu Dhabi
EST-BURJEEL-09293PMUpper Gastrointestinal Tract Video EndoscopesApril 2026Burjeel Hospital LLC, Abu Dhabi

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