External Participant Certificate Issued
When it sendsSent when a certificate is awarded to an external participant (someone who attended a training event but is not a user in the system — e.g. visiting clinical staff, contractors).
FrequencyOn-demand — once per certificate, at the time it is issued or re-issued.
RecipientsThe external participant's email address (single recipient).
NotesContains the certificate number, expiry date and a verification link to confirm authenticity online.
From: support@cura.cx
To: aisha.mansoor@example.ae
Subject: Certificate Issued: Medical Equipment Safety Refresher — May 2026

Dear Dr. Aisha Mansoor,

Congratulations! You have been awarded a certificate for completing "Medical Equipment Safety Refresher — May 2026".

Certificate Number: CERT-2026-00231
Expiry Date: May 16, 2027

Verify your certificate online: https://cura.cx/verify/CERT-2026-00231

Regards