Medical Device Recall — Reviewer Acknowledgement
When it sendsSent the moment a medical device recall is logged in the system and the configured approval workflow requires a reviewer's sign-off before the recall is enacted on affected assets.
FrequencyOn-demand — once per approval level per recall. A new email is sent each time the workflow escalates to the next level.
RecipientsThe named approver(s) for the current approval level (typically biomedical manager, clinical engineering head or quality officer). May be CC'd to alternates if the configuration allows.
NotesContains direct Approve / Reject links (when the tenant has approval links enabled) so action can be taken without logging into the application.
From: support@cura.cx
To: reviewer@burjeel.com
Subject: Medical Device Recall MDR-2026-0142 - Acknowledgement Needed

Dear Reviewer,

Burjeel Holdings has requested your acknowledgement for a medical device recall.

Recall Number: MDR-2026-0142

Recall Class: Class II

Affected Product: Upper Gastrointestinal Tract Video Endoscopes

Recall Firm: Olympus Medical Systems Corp

Reason: Potential failure of the bending rubber that may cause patient injury during procedure.

Level: 1

Acknowledge: http://localhost:3000/medical-device-recall-approval?tenant=burjeel&token=ABC123TOKEN&action=approve

Reject: http://localhost:3000/medical-device-recall-approval?tenant=burjeel&token=ABC123TOKEN&action=reject