Medical Device Recall — End-User Acknowledgement
When it sendsSent after the recall has been officially executed, to every user/department associated with an affected asset — they must acknowledge they have read and understood it for compliance and audit purposes.
FrequencyOn-demand — once per affected user per recall. A reminder job re-sends to users who have not acknowledged within the configured grace period.
RecipientsEnd users / department leads who own or operate the recalled equipment (potentially many recipients per recall, sent individually).
NotesContains a single "Acknowledge Recall" button that records the user's acknowledgement against the recall record.
From: support@cura.cx
To: linu.kv@burjeel.com
Subject: Medical Device Recall MDR-2026-0142 - Acknowledgement Required

Dear Linu,

A medical device recall has been executed by Burjeel Holdings. Please acknowledge this recall for compliance and audit tracking.

Recall Number: MDR-2026-0142

Recall Class: Class II

Affected Product: Upper Gastrointestinal Tract Video Endoscopes

Recall Firm: Olympus Medical Systems Corp

Reason: Potential failure of the bending rubber that may cause patient injury during procedure.

Acknowledge Recall

This acknowledgement is for compliance and audit purposes. The recall has already been executed.